Terms and Conditions

Terms and Conditions

All Contract Hire and leasing quotations on this website are based on, Non Maintenance, 3 year agreements (unless otherwise stated), 10000 miles per annum with a payment profile of 3 payments in advance followed by 35 payments. All rentals are subject to VAT, status, vehicle availability, changes in the cost of money and manufacturer price increases. Models are shown for illustration purposes only. E & O E
Please call us for any questions or enquiries you may have.

Whilst every effort has been made to ensure that the content on the site is accurate and current, this Site is only intended to provide general information for contract hire or use and should not be construed as advice nor relied upon in making (or abstaining from making) any decision. We give no warranty that the content will be free from error and we exclude any liability for any errors and omissions on the site.

The access or use by you of the contents of this website is entirely at your own risk as we cannot guarantee the contents of the Site are free from infection by viruses or anything else, which has contaminating or adverse properties. You should not rely on the accuracy or completeness of the content of this contract hire and leasing site as we reject any liability for any information detailed on this website which may not be up to date. Always refer to us for confirmation of the current status of any information.

The contents including layout, art work and logos of this website are protected by copyright and no part of them may be reproduced in any form or used in any other way except with our prior written permission. Third party links to other car leasing sites may exist, we accept no responsibility or liability for such sites or servers maintained by third parties, over whom we have no control nor can we determine their suitability or accuracy of content. You link to them at your own risk. We have the right to temporarily or permanently change any of these terms and conditions from time to time without notice.

Data Protection & Privacy

We place paramount importance on customer service and aim to meet your expectations on every occasion. To achieve this aim we need accurate personal information about you. Please help us take prompt and efficient action by informing us of any changes to your personal circumstances by writing to us. We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act. The Act requires all personal information to be treated in the strictest confidence and to be used only for purposes of which you are aware.

Confidentiality
We will treat all your personal information as private and confidential (even when you are no longer a customer). Nothing about your car leasing accounts nor your name and address will be disclosed to anyone, other than in four exceptional cases permitted by law.

These are:
– Where we are legally compelled to do so;
– Where there is a duty to the public to disclose;
– Where disclosure is required to protect our interest;
(This will not be used as a reason for disclosing information about you or your accounts, including your name and address, to anyone else for marketing purposes.)
– Where disclosure is made at your request or with your consent.
(This can be either as a result of an application for a product or service or by signing an explicit declaration as part of the application. Consent does not need to be in writing if the service is provided over the telephone.)
From time to time we will employ agents and sub-contractors to process your information on our behalf. The same duty of confidentiality and security will apply to our agents and sub-contractors and all processing will only be carried out under our instruction and will be supported by written contract.

Using Your Personal Information
Providing the service for which you have applied
Your details will be used in providing the service you applied for and for the ongoing administration of the service. If you are taking out insurance, your details will be passed to the insurers for this purpose. If you make a claim, any information you provide to the insurers may be put onto a register of claims through which insurers share such information to prevent fraudulent claims. A list of the participants and the address of the operator are available from the insurers.

Keeping you Informed
There may be times when we feel that a service or product offered by us or a selected third party may benefit you. We may use information we obtain from your account transactions in this decision-making process. To make you aware of the service or product we may contact you by mail, telephone, fax, e-mail or other reasonable method to give you further details so that you can make an informed choice.
You are, of course, under no obligation to apply for any of the services or products offered. If you prefer not to receive any of this information, please write to us at 1st4, 82 Windsor, Southport, Merseyside PR9 9BY. We will only contact you where you have given us your explicit consent.

Research and Statistical Analysis

We will use your details to assist us in understanding individual needs and business trends in order to improve the products and services we offer.

Protecting Our Customers
We always try to protect you from entering into any agreement that may not be in your best interest. When you apply for credit we may use a process known as Credit Scoring. This will help us to assess your application to ensure that you are able to repay the borrowing comfortably and fulfil our duty to you as a responsible lender. Declined applications based on this automated technique can be reviewed manually on request. In considering an application we will search your record at Credit Reference Agencies. They will add to your credit file details of our search and your application and this will be seen by other organisations that make searches. We will also add to your record with the Credit Reference Agencies details of your agreement with us, the payments you make under it, any default or failure to keep to its terms and any change of address you fail to tell us about where a payment is overdue. It is important that you give us accurate information. We will check your details with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud, we will record this. We and other organisations may use and search these records to:
– Help make decisions about credit and credit related services for you and members of your household;
– Help make decisions on motor, household, credit, life and other insurance proposals and insurance claims, for you and members of your household;
– Trace debtors, recover debt, prevent fraud, and to manage your accounts or insurance policies;
– Check your identity to prevent money laundering, unless you furnish us with other satisfactory proof of identity.

For these purposes we or they may make further searches. The Credit Reference Agencies and fraud prevention agencies will also use the records for statistical analysis about credit and about insurance and fraud.
If you have experienced problems obtaining credit we recommend you request a copy of your credit file from the Credit Reference Agencies. They will charge for this service. The addresses are shown below.

Introducers
Where your business has been introduced to us from a third party, we will pass back information about you and your agreement that may be necessary for the purpose of administration, payment or settlement. The person who introduces you to us may use this information for marketing purposes, but only with your consent.

Sensitive Data
Certain information collected may be classified as sensitive and we can only use such data where we have your explicit consent. This data relates to racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life, criminal proceedings and offences and will only be processed in order to provide the service requested.

The Details We Hold
These uses of your personal information are covered by our notification under the Data Protection Act. Under the terms of the Act, you have the right to obtain a copy of the information we hold about you, upon payment of the appropriate fee. We hope that you have found the information contained in this letter of interest. Please be assured that we will actively review your personal information on a regular basis to ensure it is accurate.
If you have any questions or concerns on the use of your personal information, please do not hesitate to contact us at any time. Credit Reference Agencies Address If you would like a copy of your credit file, please write to either of the following, enclosing a cheque or postal order for £2. You will need to tell them your full name and address(es) for the last six years.

Equifax plc
Credit File Advice Centre
Erskine House
North Avenue Clydebank Business Park
Clydebank Dunbartonshire
G81 2DR Experian
Talbot House
Talbot Street
Nottingham
NG1 5HF

For Our Business Customers
The Data Protection Act does not apply to companies in themselves but it does extend to sole traders and partnerships. When an application is received from a business, in addition to the above information, information may be sought from credit reference agencies on the company directors and/or partners as individuals. You can obtain a list of all of the companies in the Group by writing to us. Telephone calls may be recorded for security purposes and monitored under our quality control procedures. I give my consent to 1st4 and its funders, to obtain whatever information they regard as necessary, in relation to car or van acquisition on hire / lease finance.

Data Protection
1st4 Takes Data Protection very seriously and will not provide, supply or distribute your personal data to any third parties without your prior consent or authorisation to do so. You can also view our disclaimer online. To learn more about us please continue to browse our site and feel free to contact us should require any assistance.

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General Data Protection Regulation (GDPR) – Our Polices – Your Rights

1st4contracthire is owned and run by Mr Stuart Watt

our business trading address is;

82 Windsor Road
Southport
Merseyside
PR9 9BY
0344 561 7199
stuart.watt@1st-4.co.uk

1st4contracthire are registered under the Data Protection act with the registration number Z8512351 For further information, please contact Mr S J Watt either at the address, email or phone number listed above.

Name and contact details of our organisation

1st4 Contract Hire
82 Windsor Road
Southport
Merseyside
PR9 9BY
0344 561 7199
stuart.watt@1st-4.co.uk

Name and contact details of our representative
Stuart Watt

The contact details of our data protection officer
Stuart Watt
82 Windsor Road
Southport
Merseyside
PR9 9BY
0344 561 7199
stuart.watt@1st-4.co.uk

Protecting your privacy

At 1st4, we’re committed to protecting your privacy and creating the controls you need to feel confident sharing with your information. To reflect the new standards established by the EU’s General Data Protection Regulation (GDPR), we’ve made updates and improvements to our service.

Updates to our Privacy Policy and Member agreement

In support of the these data protection rules across Europe, we’ve updated our Privacy Policy and Terms and Conditions. These changes will go into effect on 25 May, 2018.

Rights under GDPR.
The upcoming General Data Protection Regulation expands your existing set of rights regarding your personal data. These include the ability to withdraw your consent, the right to correction, and the right to be forgotten.

Clearer controls.

We have made it easier to edit or delete your information upon your specific request.

Our continued commitment

Beyond updating our policies, we’re continuing to make additional efforts to respect the rights of our members. These include the following changes in the EU:

Increasing the minimum age you can sign up to 18
Appointing a Data Protection Officer, to ensure that privacy remains central to our mission

If you have any questions about our efforts to comply with GDPR regulations and protect your rights, please contact our team.

Why we collect your data

Your details will be used in providing the service you applied for and for the ongoing administration of the service.

How we collect your data

We do this when you give your consent and complete application forms on our website to enquire or apply
for a lease.

We treat your data with the utmost care and take appropriate steps to protect it.

Some of the information you have provided may contain personal information (e.g. your home postal or email address). You can check what information we hold on your company and make any updates by contacting us.

When we’ll share your data

Information that you submit is shared only, when you consent to a credit search with respect to your finance application and secondly by communication to you from 1st4 with documentation supplied by the relevant finance company for completion of your lease.

Nothing about your car leasing accounts nor your name and address will be disclosed to anyone else, other than in four exceptional cases permitted by law. See our Confidentiality section above

Our Email policies

Emails we receive via our email addresses that are over 12 months old in the 1st week of each new year and that we don’t deem important to retain are deleted from our mail boxes.

Information submitted through contact forms that are over 12 months old in the 1st week of each new year and that we don’t deem important to retain are deleted from our mail boxes.

You have certain rights, which include:

the right to obtain access to your personal data (what personal data of yours we holds)

the right to request the deletion or removal of personal data where we are not otherwise entitled to
retain and process such data and there is no compelling reason for its continued processing

the right to restrict or suppress the processing of your personal data, in certain circumstances. Further information is available upon request

the right to withdraw consent at any time, where relevant

the right to rectification

the right to data portability

the right to object

the right not to be subject to automated decision-making including profiling.

the right to lodge a complaint with a supervisory authority (the Information Commissioner’s Office).

If you wish to exercise any of these rights, please contact us for details of how an application may be made.

The purposes of the processing

To apply for credit in respect of a vehicle lease

The lawful basis for the processing

The data subject has freely given consent for their information to be processed for the specific purpose of applying or enquiring about leasing a vehicle.

Where processing is necessary due to the fulfillment of a contract.

When processing is necessary to comply with the law.

The legitimate interests for the processing

As part of fraud protection and security measures

The details of transfers of the personal data to any third countries or international organisations
This category is not applicable to 1st4contracthire who is a UK based business

The retention periods for the personal data
All information you submit will be retained until you ask us to delete it or up to 7 years

The rights available to individuals in respect of the processing
You can ask us to delete or edit your information at any time

The right to withdraw consent
You can ask us to delete or edit your information at any time

The right to lodge a complaint with a supervisory authority
You can lodge a complaint at any time

The details of the existence of automated decision-making, including profiling
This category is not applicable to 1st4contracthire as we are brokers not lenders

Data protection breach
Any data protection breach will be reported to the ICO within 72 hours of us becoming aware of it

*To process a subject access request under the Data Protection Act or General Data Protection Regulation, we will require:

Proof of the your identity.

This must be 1 of;

Passport
Photo driving license
National identity card
Birth certificate

and also 1 of;

Utility bill showing current home address
Bank statement
Building society statement/book

Please do not send original documents.

We may also need to contact you for clarification of the information you are requesting, and to agree how to send your personal data to you.

After we have received your request, any applicable fees and proof or your identity, the process to provide you with information can take up to 1 month.

Cookie Policy

Background:

This Policy applies as between you, the User of this Web Site and * the owner and provider of this Web Site.This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.co.uk/safetycenter/ Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

  1. * may set and access first-party Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.These Cookies are integral to the services provided by the Web Site to you.
  2. You can choose to enable or disable Cookies in your web browser.By default, your browser will accept Cookies, however this can be altered.For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
  3. You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
  4. The Web Site uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

Schedule 1. First-Party Cookies

Cookie Name Purpose More information
Session Cookie PHPSESSID This session cookie is essential for the indentification of a user on 1st4 Car Leasing website. This cookie is deleted when you close your browser.

Schedule 2. Third-Party Cookies

Cookie Name Purpose More information
Google Analytics _utma
_utmb
_utmc
_utmz DSID IDE
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
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is_unique
is_visitor_unique
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Click here for an overview of privacy at Statcounter